Customer Service Advisor
Location: This role is remote but with an expectation to attend our offices in Exeter on an ad-hoc basis, the successful candidate must be able to travel to Exeter.
Contract: Long term temporary with Manpower UK
Join us and help people just like you.
We are looking for a resilient Customer Service Advisor to join our EDF Business Solutions team!
In this role you will play a key part in helping us with customer queries to deliver a great customer experience with every contact – telephony/written correspondence.
Most of us know a friend or family member who needs help understanding their bills and saving energy. If you’re self-motivated, calm, considerate, a good listener and a great communicator, this job could be for you.
We acknowledge being a Customer Service Advisor in today’s Energy Industry is a challenging role. Working for EDF, it can also be a rewarding one. It’s a role that can give you the satisfaction of knowing that during each shift, you’ve helped someone. The benefits, wellbeing and mental health awareness we offer are designed to support your work and personal life.
At EDF, everyone’s welcome. We strive to create an inclusive and diverse environment where everyone has a voice and where you feel confident being yourself. We’re committed to equality, diversity and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.
We’re an equal opportunity and disability confident employer. If you feel comfortable sharing with us that you have a disability, and you meet the minimum criteria for the role, we’ll guaranteed you an interview.
