Members Support Officer
Job description
Are you keen to join a friendly and professional team? We are looking to recruit to 3 x Member Support officers who will provide support to our newly established Committee Chairs along with members.
Working in the wonderful City of Sheffield, you will be supported to gain extra skills and career development. This is a fantastic opportunity to work alongside our Members and to experience first-hand the positive impact of their work on our communities.
Working within the members support service, you will be experienced in handling busy workloads and have good customer service skills. Managing inboxes, monitoring, and dealing with enquiries will be part of your daily routine. Additionally, you will have experience of dealing with difficult and sensitive information and able to act on your own initiative in problem solving. You will be an excellent communicator and highly motivated along with a positive approach to building strong relationships. Furthermore, you will thrive in a busy environment and use initiative and forward planning.
The hours available for the individual roles is 37 hours per week.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
