Based in Moreton in Marsh at FSC
Salary 40-45k DOE
About the role:
The Facilities Operations Manager will, as part of the FSC Operations management team have overall responsibility of all property operations to maintain optimum accommodation, environmental and support service standards within our FM guidelines and budgetary constraints.
The post-holder is responsible for ensuring that the physical environment is fit for purpose in terms of premises, facilities, health & safety, and office accommodation in order to deliver successful staff performance and excellent customer service in addition to ensuring that the business has the appropriate level of FM services and support for their operational requirements
What you’ll be doing:
Working alongside Group Facilities to ensure the effective delivery of hard and soft services to a high standard Reporting and escalation to the Group Head of Facilities Management Support the Head of Projects on capital investment projects Coordinating building maintenance and operational activities Manage in house landscaping services Ensuring facilities, including Incident Ground and USAR meet Government Regulations, Building Regulations, Environmental, Health, Safety and Security Standards Ensuring contractor management systems comply with Group Property standards Auditing works for compliance and quality standards Overall responsibility for the Sports complex, meeting rooms and events management Lead the Energy Management and Environmental/Sustainability focus for FM Work across the business to support all aspects of operational service delivery. Organise and chair weekly operations meetings and ensure all objectives and requirements are clearly communicated across the team What we’re looking for:
Senior Estates Management, Property Operations management or Facilities Management experience gained in comparable environments. A qualification in health & safety (NEBOSH, IOSH) would be advantageous Demonstrate a full understanding of statutory legislation as it relates to the built environment. Demonstrable up-to-date knowledge of current licensing, H&S (Health & Safety) and disability/access legislation, and the ability to apply these pragmatically through appropriate policies and procedures Experience of diligently managing customer relationships within organisations and with managing and recommending improvements to SLAs (Service Level Agreements) with customers and facilities service providers. Experience of the management of facilities management and capital revenue budgets. Leadership skills with proven experience of leading, supporting and mentoring teams. Able to present information, verbally and in writing, in a clear, persuasive and concise manner to a wide range of stakeholders. Recruit, induct, train, and develop staff, identify, and nurture talent in line with Capita procedures and systems linking in with Group HR (Human Resources) and using Workday. Work with team members to ensure that they feel supported and engaged. Ensure that staff understand the vision, values and strategic direction of the FSC, and that staff are actively involved in the setting and achievement of business or team objectives. Encourage innovation and cross functional working. Plan and manage resources to ensure business objectives are met in relevant business area. Contribute to the longer term FSC strategic business planning by bringing forward commercially sound ideas and proposals. Work with team members to engage and involve them to set team and personal objectives in line with business plan. Provide effective performance feedback and recognition in line with Capita processes to ensure objectives are met. Monitor and report on performance against KPIs (Key Performance Indicators) and objectives. About Fire Service College
At the Fire Service College, we’re protecting tomorrow, today. Our organization is transforming fire and rescue training internationally, and equipping firefighters with the best possible skills and knowledge of the latest techniques. Our teams have helped the National Exhibition Centre in Birmingham to train their security staff for emergency scenarios, and helped Northampton shire Fire and Rescue Service to increase applications from women and ethnic minorities. Join us and discover better as you support the future of fire and rescue.
What’s in it for you?
A competitive basic salary 23 days’ holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
